Product Analytics - Developer Experience, Bridge

Stripe · N/A · 8504 Bridge - R&D · listed August 18, 2026

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The shape of it

Seniority
Senior
Experience asked
6+ years
Where
Not stated
Requirements listed
7
Length
735 words

In the posting’s own words

We are looking for a Product Analyst to join our Data team at Bridge. You'll own the data strategy for customer experience at Bridge, spanning two closely linked areas:

What it asks for · 7

  • 6+ years of experience as a data analyst or in a similar analytics role, ideally at a payments, fintech, or high-growth technology company.
  • Excellent SQL skills, with experience querying and modeling data in a modern warehouse/lakehouse environment (e.g., Databricks).
  • Hands-on experience building and maintaining data pipelines and ETL processes, and comfort working with version control (GitHub) as part of a technical workflow.
  • Strong analytical and diagnostic skills — able to independently investigate a problem, identify root cause, and turn findings into a clear recommendation.
  • Experience building dashboards and visualizations that communicate insights clearly to both technical and non-technical stakeholders.
  • Demonstrated ability to work independently, take ownership of a focal area, and manage multiple concurrent priorities with minimal oversight.
  • Strong written and verbal communication skills, with the ability to explain technical or data-driven findings to non-technical audiences.

Also a plus

  • Experience analyzing payments data specifically (transaction quality, uptime/reliability, support ticket trends) or product/UX data (onboarding, dashboard engagement, funnels).
  • Programming experience (e.g., Python) and familiarity with data manipulation libraries (e.g., pandas).
  • Experience working in a fast-paced startup or high-growth environment where priorities and scope shift with the business.

What the job covers

  • Payments quality — transaction speed, uptime/reliability, error rates, and support ticket trends across our payment rails and products.
  • Product experience — how customers interact with Bridge's dashboard, onboarding flows, and other surfaces, and where friction is costing us adoption or trust.
  • Own the data needs for your focal area end-to-end: define and refine the right metrics, build the pipelines to source them, and drive them into decisions — without needing significant hand-holding.
  • Analyze payments quality signals (latency, uptime, failure/error rates, support ticket volume and themes) to identify where customers are experiencing friction and quantify the business impact.
  • Analyze product and UX data (dashboard usage, onboarding funnels, feature adoption) to find opportunities to improve the customer journey.
  • Design, build, and maintain robust, well-documented data pipelines and ETL processes that make customer experience data easy to access, trust, and query across the company.
  • Write and maintain production-quality SQL and pipeline code in Databricks, with work version-controlled and reviewed via GitHub.
  • Build and maintain dashboards and self-serve tools that let Product, Engineering, and Support teams monitor customer experience metrics without depending on ad hoc requests.
  • Partner cross-functionally with Product, Engineering, and Support/Operations to translate findings into concrete product and process improvements.
  • Proactively flag emerging issues or trends in payments quality or product experience before they become customer-facing problems.
  • Continuously improve data quality, documentation, and tooling for your focal area as Bridge's product and scale evolve.

Tools and skills named

Data
  • Data pipelines2×
  • Databricks2×
  • ETL2×
  • Data warehouse
  • Pandas
Languages
  • SQL2×
  • Python
Product & design
  • User experience2×
Frameworks
  • Rails
Ways of working
  • Technical writing

Words the posting leans on

  • data14×
  • experience12×
  • product10×
  • area7×
  • customer6×
  • payments6×
  • dashboard5×
  • pipelines5×
  • bridge4×
  • build4×
  • focal area4×
  • requirements4×
  • business3×
  • customer experience3×
  • e.g3×
  • findings3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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How this page was made

An automated read of a public job posting, fetched August 24, 2026 and last changed by Stripe on August 18, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.