Operations Program Manager, Tax
Stripe · US Remote · 5902 Tax Autofile · listed August 5, 2026
The shape of it
Seniority
Manager
Experience asked
3+ years
Where
Remote
Requirements listed
5
Length
624 words
In the posting’s own words
As our products, partnerships, and operational footprint continue to grow, how we execute becomes just as important as what we execute. The Operations Program Management role exists to strengthen how Tax Operations and Delivery plans, coordinates, and delivers strategic work by building repeatable operating mechanisms that improve alignment, clarity, and execution across the team and its partners. If you’re energized by improving how teams work, bringing structure to ambiguity, and building scalable ways for teams to execute together, you’ll have the opportunity to shape the future of Tax Operations.
What it asks for · 5
- 3+ years of demonstrated experience leading complex cross-functional initiatives from ambiguity to execution
- Demonstrated ability to identify friction and design scalable improvements that drive measurable outcomes
- Strong structured problem-solving and diagnostic thinking skills, with the ability to investigate issues, identify root causes, and design scalable solutions
- Excellent written and verbal communication skills, with the ability to influence stakeholders and drive alignment without direct authority
- Experience designing or improving operational processes, governance, or execution mechanisms that increased organizational effectiveness
Also a plus
- Experience partnering closely with Product, Engineering, and Operations teams
- Experience establishing operating rhythms, planning processes, or organizational governance
- Experience in a high-growth SaaS, fintech, or operationally complex environment
- Familiarity with operational readiness, launch management, or change management practices
- Experience using operational metrics to measure execution health and drive continuous improvement
- Experience with AI, automation, or workflow tools to improve organizational effectiveness
- Lean Six Sigma, continuous improvement, or systems thinking experience
What the job covers
- Design, maintain, and improve repeatable, lightweight execution mechanisms that track program status, communicate progress, surface execution risks on a regular cadence, and escalate blockers to the appropriate stakeholders.
- Partner closely with your immediate Ops team and one or two cross-functional leads across Tax Operations, Product, and Engineering to improve cross-functional planning, alignment, and execution of strategic initiatives
- Identify execution friction, process gaps, and process breakdowns, and recommend scalable improvements that strengthen operational effectiveness
- Establish meaningful metrics and reporting that provide visibility into execution health and support data-informed decision making
- Facilitate cross-functional reviews, planning sessions, and execution forums that help teams align, resolve blockers, and deliver measurable outcomes
- Monitor initiatives through rollout, evaluate outcomes, and drive follow-up improvements or remediation where needed
Tools and skills named
Ways of working
- Cross-functional6×
Go to market
- Partnerships
- SaaS
Operations & finance
- Program management2×
Words the posting leans on
- execution11×
- experience8×
- improve8×
- tax operations8×
- operational7×
- cross-functional6×
- product6×
- improvements5×
- scalable5×
- delivery4×
- design4×
- drive4×
- execute4×
- initiatives4×
- organizational4×
- partner4×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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