Technical Solutions Engineering Manager

Stripe · San Francisco or Seattle · 4150 Technical Support · listed July 29, 2026

Tailor your resume for this role →the original posting ↗

The shape of it

Seniority
Manager
Where
On site
Requirements listed
3
Length
601 words

In the posting’s own words

The Manager of the Technical Solutions Engineering (TSE) team will grow and inspire the team responsible for the success of developers and our largest users integrating with Stripe's platform & products.

What it asks for · 3

  • Experience leading, managing and developing user-facing engineering teams
  • Background in software development in one or more programming languages
  • Your immediate team is based in Singapore and Japan, with US-based management (Central Time). This role requires a work schedule that provides meaningful daily overlap with APAC business hours. For candidates based in the United States, this role is only suitable for those in Pacific Time zones, working approximately 11 AM to 8 PM PT. The exact hours are flexible within that range, but APAC overlap is a firm requirement of the role.

Also a plus

  • Direct experience as a user-facing engineer is highly desired.
  • You attract great teammates.
  • You encourage a healthy work environment that’s both supportive and challenging.
  • You’re excited to help engineers develop new skills and advance in their careers.
  • You understand what makes teams successful and what role a manager can play in that process.
  • You’re clear and persuasive in writing and in person.
  • You lead by example, by setting the right context, and by helping teammates do their best work.
  • You know when to let a team work through problems and when to jump in to help.

What the job covers

  • Define and deliver a comprehensive technical support experience for developers and our most complex users (via internal user-facing teams) integrating Stripe
  • Develop both the long-term vision and strategy for the Technical Solutions Engineering team and manage day-to-day operations
  • Develop relationships across the entire organization at Stripe to influence others in aiming for the best developer experience possible
  • Work cross-functionally across Stripe to bring innovative ways to make Stripe’s developer experience even more self-serve & impactful.
  • Recruit, coach, and develop user facing engineers
  • Inspire, motivate and enable individual development and promote career growth of the team
  • Define, implement, and monitor key metrics that ensure the future sustainability and quality of the developer support experiences

Tools and skills named

Ways of working
  • Technical writing

Words the posting leans on

  • experience11×
  • developer10×
  • developer experience5×
  • requirements5×
  • develop4×
  • engineers4×
  • users4×
  • integrating3×
  • possible3×
  • solutions engineering3×
  • technical solutions3×
  • user-facing3×
  • apac2×
  • career2×
  • complex2×
  • define2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

The posting, your resume, and the gaps between them. One click loads all three.

Tailor your resume for this role →apply on Stripe’s board ↗

More open at Stripe

every open role at Stripe →

How this page was made

An automated read of a public job posting, fetched August 24, 2026 and last changed by Stripe on August 18, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.