Risk Operations Manager, Verifications

Stripe · Mexico City · 4374 SDC - Partner Risk Operations · listed July 23, 2026

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The shape of it

Seniority
Manager
Experience asked
5+ years
Where
On site
Requirements listed
6
Length
669 words

In the posting’s own words

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

What it asks for · 6

  • At least 5+ years of direct people management experience, either in a risk or operations function
  • Ability to partner effectively with internal globally distributed stakeholders
  • Operational background including new process launches / improvements and service delivery
  • Problem-solving skills and comfort operating without clear guidelines
  • Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
  • Excellent written and verbal communication skills in both English and Spanish

Also a plus

  • Experience in payments, e-commerce, or fintech
  • Experience in building and scaling new teams from zero
  • Experience operating in a high growth technology company

What the job covers

  • Recruit, manage, coach, and develop a team of in-office Verification Risk Operations Associates
  • Guide your team to handle verifications-related user facing escalations and support internal teams with complex inquiries, guiding cross-functional teams on how to navigate network compliance rules
  • Drive strong operational delivery and process improvement helping to maintain risk detection strategies and business rules that balance risk and customer experience
  • Build a great culture and ensure team members are happy, effective, and growing in their career
  • Set clear goals and direction, and provide regular feedback on team members’ performance
  • Be data-driven in your analysis of performance, and in your decision making
  • Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Tools and skills named

Operations & finance
  • Process improvement
Product & design
  • Roadmap
Security & compliance
  • Risk management
Ways of working
  • Cross-functional

Words the posting leans on

  • verification8×
  • experience7×
  • risk7×
  • user7×
  • operations6×
  • compliance4×
  • improvements4×
  • member4×
  • requirements4×
  • support4×
  • culture3×
  • develop3×
  • goals3×
  • internal3×
  • operations associates3×
  • performance3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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How this page was made

An automated read of a public job posting, fetched August 24, 2026 and last changed by Stripe on August 18, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.