Manager, Administrative Coordinator Program
Stripe · Mexico City · 6220 Executive Operations · listed July 16, 2026
The shape of it
Seniority
Manager
Where
Not stated
Requirements listed
4
Length
608 words
In the posting’s own words
The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates. A crucial part of the global ABP Team is our Administrative Coordinator team—a centralized group of highly motivated and skilled individuals who offer core administrative support to Stripe leaders.
What it asks for · 4
- Experience managing stakeholders and influencing critical client relationships
- Experience in headcount planning and hiring practices
- Experience in project and program management
- Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role
Also a plus
- Experience managing or leading individuals or a small team
- Experience in managing global programs
- Experience mentoring, growing, and developing individual contributors
- Experience managing bandwidth and balancing workloads of multiple individuals
What the job covers
- Manage and lead a team of Administrative Coordinators
- Maintain an understanding of team workload and bandwidth
- Develop and maintain adherence to the scope of the program and ensure individuals are set up for success
- Maintain an understanding of team and individual performance and quality of support
- Develop and maintain program documentation and guidelines
- Provide regular and frequent feedback and coaching to individual team members
- Address program escalations, feedback, and concerns
- Develop strong executive, peer, and stakeholder relationships, maintaining effective communication channels and influencing without authority
- Manage the headcount and capacity planning process in partnership with the ABP Program Manager
- Manage the onboarding and training (and associated logistics) for new Administrative Coordinators
- Serve as an expert on Stripe- and ABP-related policies and guidelines (e.g., travel and expenses) and enforce with the team—provide guidance and expectations around administrative best practices, tools, and processes
- Identify and solve large-scale, ambiguous, and complex problems with company- and org-wide impact and drive org-wide strategic improvements
Tools and skills named
Ways of working
- Technical writing3×
- Mentorship2×
- Cross-functional
Operations & finance
- Program management3×
Product & design
- Roadmap
Words the posting leans on
- program12×
- administrative10×
- experience8×
- individual8×
- global abp7×
- support7×
- processes6×
- abp program5×
- maintain5×
- manage5×
- experience managing4×
- requirements4×
- stakeholders4×
- administrative coordinators3×
- administrative support3×
- develop3×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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