Head of Marketing Operations

Stripe · San Francisco, New York, Seattle, Chicago, Atlanta, Toronto, Remote in the US, Remote in Canada · 2315 Marketing - Marketing Operations · listed July 14, 2026

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The shape of it

Seniority
Manager
Experience asked
3–15 years
Where
On site
Requirements listed
10
Length
694 words

In the posting’s own words

The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events. We ensure that the underlying operations and systems are reliable, scalable, and well-maintained. In close partnership with Demand Generation Systems, Marketing Operations enables global and region marketers and Sales Development Representatives to focus on driving revenue rather than wrestling with operations and systems.

What it asks for · 10

  • 10+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.)
  • 5+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams
  • 3+ years of working in a global B2B company with hundreds of marketers and sales development representatives
  • Demonstrated ability to design and scale operations organizations, including structuring teams and managing through ambiguity
  • Experience leading programs across multiple functional areas simultaneously
  • Track record of driving measurable improvements in B2B marketing operations
  • Strong cross-functional influence and ability to drive alignment at senior levels across Sales Development, Sales Operations, Revenue, and Regional Marketing
  • Strong analytical skills, including the ability to use data to diagnose operational problems, set targets, and evaluate program outcomes
  • Ability to build working prototypes and demos with AI to solve marketing operations challenges
  • Prior responsibility for launching AI solutions to sales development or marketing teams

Also a plus

  • 15+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.)
  • 10+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams
  • 5+ years of working in a global B2B company with hundreds of marketers and sales development representatives

What the job covers

  • Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person events
  • Partner with Demand Generation Systems to build, buy, improve, and support the technology for digital marketing campaigns, in-person events, and sales development
  • Ensure that we accurately route and progress leads to match sales coverage decisions, demand marketing strategies, and agreed upon timelines
  • Ensure that we generate and maintain sufficient account coverage and quality of sales contacts and marketing database subscribers for sales and marketing outreach
  • Ensure that we produce digital marketing campaigns with velocity and at the highest quality
  • Serve as the senior marketing operations voice in cross-functional workstreams with Sales Development, Sales Operations, Revenue, and Regional Marketing teams
  • Build, develop, and retain a high-performing marketing operations team
  • Set strategic direction, objectives, and key results for the Marketing Operations organization, aligned to broader marketing and Stripe-wide objectives and key results

Tools and skills named

Go to market
  • Demand generation2×
  • Outbound2×
Ways of working
  • Cross-functional2×
Product & design
  • Product management

Words the posting leans on

  • marketing30×
  • sales19×
  • operations18×
  • marketing operations10×
  • sales development10×
  • systems8×
  • experience7×
  • global6×
  • data5×
  • managing5×
  • revenue5×
  • 10+4×
  • digital marketing4×
  • ensure4×
  • lead4×
  • management4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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How this page was made

An automated read of a public job posting, fetched August 25, 2026 and last changed by Stripe on August 18, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.