Global Filing Specialist, Tax

The shape of it

In the posting’s own words

The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale.

What it asks for · 10

• Clear communicator : You translate complex research into insights that drive decisions
• Collaborative partner : You work effectively with operations teams, product, and leadership
• Systems thinker : You see how operational pieces connect and look for leverage points for improvement
• Builder mindset : You don't just answer questions—you build infrastructure so teams can answer their own
• 2+ years of relevant indirect filing experience in VAT and/or GST/HST
• Deep knowledge of global indirect tax issues and solutions in the technology industry
• Proven ability to investigate complex issues and drive them to resolution
• Ability to manage multiple priorities with urgency and accuracy
• Excellent communication and interpersonal skills, with a proven ability to research and communicate complex technical tax issues clearly to non-tax team members and work effectively across functional teams
• Comfort working in ambiguity and high-accountability environments

Also a plus

• An advanced degree or professional qualification in tax or accounting (CPA, Chartered Accountant)
• Comfortable working with LLM and/or SQL knowledge
• Experience with non-US tax registrations and communicating with international tax authorities
• Experience in tax operations, financial services, or regulated operational environments
• Understanding of operational workflows (filing processes, user operations, risk management)
• Experience partnering with operations leads and data analysts

What the job covers

• Own high-risk, cross-functional escalations that do not have a clear playbook
• Drive accountability through metrics, project tracking, and operational reporting
• Investigate recurring issues and identify root causes
• Partner cross-functionally to remove blockers and prevent repeat failures
• Serve as an escalation partner for issues requiring leadership visibility, root cause thinking, or coordinated resolution
• Support operational readiness and respond quickly to external changes impacting the organization
• Ensure timely follow-through and closure on issues, decisions, and action items
• Provide visibility into friction points, risks, and remediation strategies

Tools and skills named

Words the posting leans on

• tax12×
• issues7×
• operational7×
• requirements7×
• operations6×
• complex5×
• filing5×
• indirect5×
• experience4×
• support4×
• drive3×
• escalations3×
• partner3×
• tax operations3×
• and/or2×
• answer2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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