Data Analyst

The shape of it

In the posting’s own words

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

What it asks for · 8

• Have at least 1 year of experience in a technical role, with experience writing SQL queries to query relational databases.
• Have experience navigating the nuanced complexity of financial systems and solving large-scale, technical challenges.
• Have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
• Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders.
• Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines.
• Have experience identifying and triaging technical issues.
• Possess a demonstrated track record of process improvement and proactive problem-solving.
• Have excellent written and verbal communication skills in both English and Spanish.

Also a plus

• Payments expertise (working with financial partners, optimizing processing errors, managing payment costs).
• Experience operating in a high-growth technology company.
• Python or Scala knowledge.

What the job covers

• Monitor authorization rates and performance for large users, responding to alerts of degradation, triaging and investigating the cause, and communicating your findings to the account team, banking partners, and card networks.
• Analyze cost checkers to ensure our cost models' accuracy.
• Respond to performance inquiries from technical account managers, product support teams, and other internal Stripe teams.
• Interface with Stripe’s financial partners across the world to communicate operational breakages and help drive resolutions.
• Provide fast, accurate responses to complex support inquiries from partners.
• Partner with internal and external teams to validate the accuracy of Stripe’s financial data.
• Introduce data and process efficiencies to meet the scale and speed of Stripe.
• Identify and automate inefficient operational processes to reduce manual workloads.

Tools and skills named

Words the posting leans on

• partners8×
• financial7×
• support7×
• technical7×
• users7×
• experience6×
• payments6×
• cost5×
• internal4×
• operational4×
• performance4×
• requirements4×
• ensure3×
• external3×
• financial partners3×
• meet3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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