Solutions Engineer, Privy
Stripe · LOCATION · 9003 Privy - S&O · listed June 6, 2026
The shape of it
Seniority
Senior
Experience asked
5+ years
Where
Not stated
Requirements listed
6
Length
357 words
In the posting’s own words
This is a high-leverage role at the intersection of customers, product, and engineering. You’ll work closely with Account Management, Forward Deployed Engineers (FDEs), Product Engineering to make sure customers are set up to succeed and that technical issues get resolved quickly and clearly.
What it asks for · 6
- 5+ years of experience in Solutions Engineering, Technical Account Management, Implementation, or a similar customer-facing technical role
- Strong technical judgment and comfort in complex customer environments
- Excellent communication and follow-through
- Strong ownership and a bias toward action
- High customer empathy and sound prioritization
- Ability to manage ambiguity and keep workstreams moving
What the job covers
- Own the technical relationship for Privy’s most important customers end-to-end
- Lead technical discovery, implementation planning, and launch coordination
- Drive integrations to successful completion
- Unblock customer issues quickly and with urgency
- Coordinate technical follow-through across internal and external stakeholders
- Partner closely with Account Management on customer health and escalations
- Work with FDE when a problem requires bespoke technical work or product development
- Route long-tail issues to Support Engineering and keep ownership clear
- Surface recurring customer pain points and product feedback to the broader team
Tools and skills named
Go to market
- Account management3×
Words the posting leans on
- customer12×
- technical12×
- engineering5×
- product4×
- account management3×
- integrations3×
- issues3×
- keep3×
- clearly2×
- closely2×
- complex2×
- fde2×
- follow-through2×
- get2×
- implementation2×
- launch2×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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