Program Manager, Commercial Solutions

The shape of it

In the posting’s own words

Global Business Services' (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of the sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS's priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, and User feedback and market insights. This role sits within Global Business Practices' Commercial Solutions team, responsible for developing, launching, and maintaining commercial constructs and programs to drive revenue for Stripe.

What it asks for · 11

• BA or BS degree in Business, Technology, Finance, or Economics
• 7+ years of experience in program management, commercial strategy, economics, deal management, or pricing, with experience owning program strategy or business operations
• 5+ years of direct commercial pricing model program management skills, knowledge, experience, deal management, and oversight
• Experience driving cross-team mechanism development end-to-end (ideation, planning, execution, launch, post-launch support)
• Experience working in ambiguous, quickly scaling environments, comfortable with high-agency
• Experience engaging with senior executives on high-priority initiatives, as well as the ability to work across internal and external organizations
• Be able to articulate and understand business strategy at the C-suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs
• Strong written and verbal communication, presentation, negotiation, and project management skills
• Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.)
• Experience presenting data and metrics to senior leadership to report on metrics
• Strong ability to advocate for a position even in the face of pushback

Also a plus

• Direct product launch oversight and experience
• Payments industry experience
• MBA degree in Business, Technology, Finance, or Economics
• Possess PgMP or PMP certification

What the job covers

• Independently lead large-scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives
• Manage and lead complex programs that require considerable resources and high levels of complex functional and technical integration and knowledge
• Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches
• Work cross-functionally with sales teams, sales leaders, services and support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
• Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
• Navigate complex programmatic problems at scale across Go-To-Market and Stripe, and propose creative solutions
• Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers
• Act as a liaison between Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
• Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general
• Advocate on behalf of a position and gain cross-functional alignment on the position
• Build credibility and trust with internal stakeholders
• Lead projects to solve existing commercialization issues

Degree language

• BA or BS degree in Business, Technology, Finance, or Economics

Tools and skills named

Words the posting leans on

• program20×
• commercial18×
• experience12×
• deal10×
• business9×
• management9×
• support7×
• cross-functional6×
• gbs6×
• launch6×
• commercial solutions5×
• pricing5×
• sales5×
• strategy5×
• custom4×
• development4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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