Product Manager, Terminal Device Expansion

The shape of it

In the posting’s own words

We’re looking for an experienced product manager to lead and shape the future of the software platform that powers Stripe Terminal’s devices portfolio. Working closely with your engineering partners you will design, build and launch device software capabilities that delight users and differentiate Stripe’s solutions in the market. Working closely with our hardware experts you will build the multi-year strategy for how Stripe will continue to enhance the scalability, reliability, usability, and market differentiation of the software capabilities of our in-person commerce devices.

What it asks for · 2

• Demonstrated success and strong execution track record in building and sustaining scalable technology products.
• Proven track record of successful stakeholder management including executive communications, handling escalations, and advocating for ongoing investment in your product.

Also a plus

• Mobile device management
• Android operating system internals
• Hardware build and lifecycle management
• Payments and/or eCommerce
• Experience successfully building and launching 0-1 products

What the job covers

• Partner with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience. These experiences will include (but are not limited to) device boot up, device software updates (including AOSP, firmware and applications), device security, software and device performance, connectivity and devices accessories.
• Partner with cross-functional partners to research, document, and deeply understand what Terminal customers need to enable an excellent in person payments experience.
• Build empathy with our end users and the differentiation they aim to deliver for their merchants.
• Deeply research and understand the competitive landscape and translate that understanding into differentiating features for your product suite.
• Collaborate with the Partnerships team to develop a compelling roadmap for how we can extend Terminal growth via third-party hardware partnerships and clearly communicate the business value of these partnerships in the context of our wider Terminal Hardware roadmap to gain alignment across Terminal and Stripe leadership.
• Use metrics to inform your point of view and leverage analytics to measure success.
• Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing. You will also participate in sprint planning rituals to deliver against those requirements and the overall roadmap.
• Leverage your technical knowledge and experience to help your team make technical trade off decisions.

Tools and skills named

Words the posting leans on

• experience12×
• device11×
• product10×
• terminal9×
• software8×
• hardware7×
• users6×
• build5×
• partners5×
• payments5×
• management4×
• partnerships4×
• roadmap4×
• technology4×
• communication3×
• deeply understand3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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