Credit Operations Collections Analyst
Stripe · Toronto, Atlanta, or Chicago · 4890 Credit Operations · listed June 12, 2026
The shape of it
Seniority
Mid level
Experience asked
4+ years
Where
Not stated
Requirements listed
7
Length
620 words
In the posting’s own words
The Risk Operations team is looking for an experienced Credit Operations Collections Analyst to join an industry leading global credit operations team. As a Credit Analyst, you will execute operational collections and workout processes at scale while devising growth friendly solutions that reduce Stripe’s credit risk.
What it asks for · 7
- 4+ years of relevant experience in commercial credit collections and managing workouts with a solid understanding of general commercial credit principals.
- 1 or more years of experience leading risk related projects or initiatives working closely with cross-functional stakeholders.
- Experience using data to propose creative solutions to both tactical and strategic problems
- Creativity, a team-focused mentality, and effective problem solving skills
- The ability and desire to question the status quo
- The ability to approach challenges from a user perspective while being pragmatic and solutions oriented
- Deep empathy for entrepreneurs running a business and are motivated to solve problems to empower them
Also a plus
- Credit experience in payments, e-commerce, or fintechs
- Experience designing credit/risk workflows, analyst tooling, and processes/procedural workflows
- Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
What the job covers
- Work with merchants from venture-backed startups to well established institutions
- Complete in-depth credit reviews on merchants to identify credit concerns and collections strategies
- Investigate and action/triage escalations across multiple channels while providing accurate and timely responses
- Own various operational processes that the team performs such as credit collections reviews and handling urgent risk-related escalations whilst upholding a strong commitment to process excellence and clear documentation
- Identify risk factors & trends and further report said trends to the wider risk team
- Utilize analytics to optimize strategies which can be enforced across the portfolio
- Maintain regular communication with cross-functional stakeholders
- Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
- Lead team work streams related to credit decisioning & accuracy, providing updates in team and org wide business reviews.
Tools and skills named
Ways of working
- Cross-functional3×
- Technical writing
Go to market
- Partnerships
Languages
- SQL
Operations & finance
- Vendor management
Security & compliance
- Risk management
Words the posting leans on
- credit17×
- collections7×
- risk7×
- experience6×
- analyst4×
- commercial credit4×
- global4×
- requirements4×
- credit collections3×
- credit operations3×
- identify3×
- payments3×
- problems3×
- reviews3×
- solutions3×
- strategies3×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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