Manager, Technical Account Management

Stripe · Sydney or Melbourne · 4148 Technical Account Management, Support & Services - APAC · listed March 25, 2026

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The shape of it

Seniority

Manager

Experience asked

1–15 years

Where

Not stated

Requirements listed

Length

788 words

In the posting’s own words

The Technical Account Management Support and Services team partners directly with our largest and fastest-growing users, supporting them both proactively with a consultation model, and reactively to solve their most complex issues, enabling them to grow their business. We partner closely with sales to ensure we are attaching the right support plans to the right users at the right time. We take a user-first approach to how we operate, capturing user feedback on what we need to offer to delight them and exceed all expectations. We operate with a scaled proactive, preventative mindset to ensure our users have a seamless experience with Stripe.

Tools and skills named

Go to market

Account management3×
Go-to-market2×
Customer success
SaaS

Product & design

User experience4×

Ways of working

Mentorship2×

Languages

Operations & finance

Recruiting

Words the posting leans on

user18×
experience12×
support8×
technical8×
business5×
culture5×
deliver5×
managers5×
building4×
complex4×
largest4×
lead4×
leading4×
operational4×
requirements4×
scale4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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