IT Systems Engineer

The shape of it

In the posting’s own words

We’re hiring an IT Systems Engineer to help build, secure, and improve the systems our employees rely on every day, with a particular focus on identity and access management (IAM) and mobile device management (MDM).

What it asks for · 9

• Strong hands-on IT systems engineering experience, with deep expertise in either IAM or MDM and solid working knowledge of the other.
• Experience administering Okta and integrating applications using technologies such as SAML, OIDC, and SCIM.
• Experience configuring and operating an MDM platform such as Jamf, Kandji/Iru, Intune, or an equivalent.
• Strong understanding of security principles, including least privilege, authentication and authorization, endpoint hardening, and secure handling of credentials and company data.
• Proficiency with scripting languages such as Python or Bash, APIs, and workflow automation tools.
• Demonstrated experience using AI to solve technical problems and improve IT operations, with the judgment to review generated code and validate proposed changes.
• Strong troubleshooting skills and the ability to follow problems across identity, devices, applications, and integrations.
• Comfortable sharing ownership, collaborating with Security and other teams, and explaining technical decisions clearly.
• Able to take projects from identifying a problem through implementation, documentation, and ongoing maintenance.

What the job covers

• Configure and improve Okta, including application integrations, single sign-on (SSO), multi-factor authentication (MFA), groups, access policies, and automated provisioning.
• Build reliable onboarding, role-change, and offboarding workflows that keep employee access appropriate and up to date.
• Configure and maintain MDM solutions, including device enrollment, configuration profiles, software deployment, patching, encryption, and compliance controls.
• Partner with Security to define and implement least-privilege access, device security standards, access reviews, and device-based access policies.
• Design and maintain scripts, API integrations, and automation across Okta, MDM, Google Workspace, Slack, and IT service management systems.
• Help expand management of IT systems through code, including opportunities to use Terraform for Okta configuration and other supported resources.
• Use AI tools to accelerate troubleshooting, scripting, documentation, and workflow improvements while validating outputs and protecting company data.
• Serve as an escalation point for complex identity, device, and systems issues; address root causes and prevent recurring problems.
• Support AWS identity and access configurations as part of the broader IT environment.
• Maintain clear documentation for configurations, access policies, integrations, and operational procedures.
• Identify opportunities to simplify the IT environment, reduce technical debt, and improve SaaS lifecycle processes.
• More reliable identity lifecycle workflows, with timely provisioning, access changes, and deprovisioning.

Tools and skills named

Words the posting leans on

• access12×
• systems10×
• configurations9×
• device8×
• identity7×
• improve7×
• security7×
• code6×
• experience6×
• mdm6×
• automation5×
• management5×
• okta5×
• review5×
• workflows5×
• access policies4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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