Product Manager, Observability

The shape of it

In the posting’s own words

We are looking for a Product Manager, Observability to join our Product team. You will own the strategy and roadmap for Vercel's observability products, including Runtime Logs, OpenTelemetry tracing, and Drains, which let teams stream logs, traces, Web Analytics events, and Speed Insights metrics into the systems they already use. You will partner closely with engineering and design to help customers understand and debug what they run on Vercel, both through Vercel's native surfaces and through integrations with vendors that support OpenTelemetry. You will report to the product lead and will be located in New York, NY (hybrid).

What it asks for · 5

• 5+ years in product management, with meaningful time on developer, infrastructure, or data-intensive products.
• You've shipped something technical enough that engineers treated you as a peer. You can read a trace waterfall and reason about cardinality, sampling, and retention costs.
• Comfortable owning a domain end to end without a PM above you translating strategy into work.
• You use the products you build on, and you have opinions about the ones you don't.
• Fluency with data: you write your own queries and don't wait on someone else to answer a usage question.

Also a plus

• Have worked at an observability, APM, or monitoring company, or been the internal power user of one at scale.
• Have shipped AI or agent-facing developer tooling.
• Have owned consumption-based pricing for a technical product.
• Are an active Next.js or Vercel user.

What the job covers

• Own strategy and roadmap for Vercel's observability products, from telemetry ingestion through the surfaces developers use to debug and monitor.
• Turn ambiguous signal — support escalations, customer interviews, usage data, competitive shifts — into a sequenced plan with clear tradeoffs.
• Partner daily with engineering on scoping, and with design on making dense telemetry data genuinely legible.
• Define the native-vs-integrate line: what Vercel builds, and where we make Datadog, Sentry, Grafana, Honeycomb, and New Relic work seamlessly.
• Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion.
• Own pricing and packaging decisions with Finance and GTM — observability is metered, and unit economics are part of the product.
• Write the launch narrative: changelogs, blog posts, docs direction, in partnership with PMM
• Define the metrics that tell you it's working, and hold the team to them.

Tools and skills named

Words the posting leans on

• product10×
• observability6×
• customers3×
• data3×
• developer3×
• strategy3×
• build2×
• debug2×
• define2×
• design2×
• distance2×
• end2×
• engineering2×
• located2×
• logs2×
• metrics2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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