Marketing Operations Manager

The shape of it

In the posting’s own words

We're looking for a Marketing Operations Manager to join our Marketing Operations team within the broader Revenue Operations organization. This is a hands-on, technical generalist role for someone who loves owning the operational machinery behind a fast-moving GTM team—and who's excited to run it faster using modern AI-assisted tooling like v0, Claude Code, and the Vercel platform itself.

What it asks for · 8

• 5+ years of Marketing Operations experience in SaaS or high-growth startups
• A hands-on operator who not only administers the martech stack but actively improves and automates it
• Deep familiarity with marketing automation platforms (e.g. Customer.io , Marketo) and CRM systems (e.g. Salesforce)
• Comfortable working with integration and data-routing tools (e.g. Tray.io , RudderStack, Segment)
• Hands-on experience with AI-native development tools like v0, Cursor, or similar—and genuinely excited to use them to move fast on early ideas (this is core to how this team works)
• Comfortable reading and lightly editing code, and writing basic SQL to pull and validate data
• Strong instincts for data quality and detail, with a bias toward fixing root causes over patching symptoms
• Thrives in ambiguity and a fast-moving environment, and likes owning problems end to end

Also a plus

• Have hands-on experience with TypeScript, more advanced SQL, or data modeling for GTM systems
• Have built or scaled systems in support of PLG motions or developer-focused products
• Have built internal tools or ops automations that went beyond stitching existing platforms together
• Have experience building on Vercel or similar modern web platforms

What the job covers

• Administer our core martech stack—including our marketing automation platform ( Customer.io ) and its integration with Salesforce, Snowflake, and downstream systems —keeping tools tightly connected and data flowing reliably
• Build, QA, and launch marketing campaigns and email programs in partnership with Growth Marketing, ensuring clean execution and measurable results
• Design and maintain lifecycle, nurture, and automation flows that move leads through the funnel and support segmentation and personalization
• Own data hygiene and governance across marketing systems—deduplication, normalization, enrichment, and the standards that keep our data trustworthy
• Use AI-native dev tools (v0, Claude Code, Vercel) to build internal helpers, automate repetitive workflows, and prototype solutions to ops problems quickly
• Partner with RevOps and GTM Analytics to ensure reliable lead flow and reporting, proactively flagging gaps, bottlenecks, or tech debt before they become problems

Tools and skills named

Words the posting leans on

• marketing10×
• data8×
• systems6×
• automation5×
• platforms5×
• tools5×
• experience4×
• hands-on4×
• marketing operations4×
• comfortable3×
• e.g3×
• gtm3×
• martech stack3×
• problems3×
• administer2×
• ai-native2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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