IT Systems Engineer

The shape of it

In the posting’s own words

We're hiring an IT Systems Engineer to help us improve the way our tools, systems, and processes work together. This role is hands-on and technical, with a focus on automation, integrations, and cleaning up some of the complexity that’s built up as we’ve grown.

What it asks for · 7

• Technically strong: Fluent in scripting (Bash, Python, etc.), APIs, and automation platforms like Workato or Zapier
• Process and project-oriented: Skilled at designing and implementing scalable systems
• AI and Automation Expertise: Able to leverage generative AI tools to improve IT workflows and automation
• Cross-functional communicator: Comfortable collaborating with other teams and and other stakeholders
• Hands-on: Willing to roll up your sleeves and build, implement, and maintain critical systems
• Proactive and strategic: Able to focus on immediate needs while aligning with long-term IT goals
• Documentation-forward: Values clarity and scales knowledge effectively within the team

What the job covers

• Design, build, and maintain automation workflows across core IT systems
• Lead tool consolidation and SaaS lifecycle improvements
• Own and improve vendor management processes including procurement, renewals, intake, and documentation
• Partner with Security, Compliance, and People Operations on cross-functional workflow optimization
• Build and maintain integrations between systems such as Okta, Google Workspace, Slack, MDM, and ITSM
• Contribute to and help enforce IT documentation standards
• Identify and address tech debt especially in high-friction workflows
• Help shift IT from reactive support to a proactive, strategic partner
• Identify and automate at least one high-impact IT workflow that improves team efficiency or reduces manual overhead
• Reduce SaaS tool sprawl by identifying redundant or low-use apps and driving at least one deprecation or consolidation
• Improve perception of IT by delivering quick wins that make internal tools and processes easier to work with
• Collaborate with other teams to improve at least one shared process, such as access reviews or procurement requests

Tools and skills named

Words the posting leans on

• systems8×
• automation6×
• improve6×
• tool6×
• workflows6×
• processes4×
• build3×
• documentation3×
• least3×
• maintain3×
• reduce3×
• collaborate2×
• consolidation2×
• contribute2×
• cross-functional2×
• effectively2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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