Program Manager, Technical Enablement
Scale AI · San Francisco, CA; New York, NY · Enterprise · listed August 24, 2026
The shape of it
Seniority
Manager
Experience asked
2–4 years
Where
Not stated
Stated pay
$128,000 – $150,000 USD
Requirements listed
6
Length
1,142 words
In the posting’s own words
As Program Manager, Technical Enablement, you will build that function from the ground up. Your job is to make sure every engineer who joins this team ramps quickly and confidently, has access to an authoritative, maintained knowledge base they can actually trust, and stays sharp as Scale’s platform and product surface evolves. You will own the full enablement lifecycle for customer-facing engineering, from day one onboarding through ongoing development, and you will be measured on ramp speed, knowledge base health, and the sustained readiness of the teams you support.
What it asks for · 6
- 4+ years of professional experience in enablement, program management, technical training, or a closely related role.
- 2+ years of program management experience, with a track record of taking programs from zero to launched in a fast-moving environment.
- Proficiency with AI tools for content creation, summarization, and workflow automation.
- Experience building LMS-based learning paths or structured onboarding curricula for technical audiences.
- Familiarity with tiered instructional design or adult learning principles applied to technical content.
- Experience in a high-growth, venture-backed environment where you’ve built programs from scratch without waiting for perfect infrastructure.
Also a plus
- Background in developer tools, AI/ML platforms, or technical product environments where the end user is an engineer or technical practitioner.
- Experience building LMS-based learning paths or structured onboarding curricula for technical audiences.
- Familiarity with tiered instructional design or adult learning principles applied to technical content.
- Prior experience collaborating with Product, Engineering, or Delivery teams to extract and systematize institutional knowledge.
- Experience in a high-growth, venture-backed environment where you’ve built programs from scratch without waiting for perfect infrastructure.
Tools and skills named
Operations & finance
- Program management4×
Ways of working
- Technical writing3×
- Cross-functional
Go to market
- Go-to-market
Models & research
- Machine learning
Product & design
- Roadmap
Security & compliance
- Audit
Words the posting leans on
- technical12×
- enablement11×
- engineering10×
- engineers10×
- program10×
- content7×
- experience6×
- product5×
- knowledge base4×
- onboarding4×
- audiences3×
- clear3×
- customer-facing engineering3×
- documentation3×
- hires3×
- learning3×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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