Senior Product Design Manager

The shape of it

In the posting’s own words

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

What it asks for · 7

• 3+ years managing product design teams
• Proven track record of simplifying data-dense, power-user workflows into elegant solutions for B2B and beyond
• Deeply customer-centric, with a track record of grounding design decisions in real user needs and business impact
• Fluent in how AI is changing design practice and tooling; building AI-native workflows for your team
• Experience designing for agentic platforms, and excited to shape the future of interaction patterns for AI and human-in-the-loop systems
• Balance speed and quality; you know how to prioritize ruthlessly and get the team shipping without dropping the craft bar
• Excellent communicator. You can present to a leaders and a front-line PM and make both feel heard

What the job covers

• Set the direction for Enterprise design. Define what exceptional design looks like for Scale's Applications customers making high-stakes decisions and for the expert contributors powering the platform. Translate the broader design vision into a clear, motivating direction for your team.
• Build and lead the team. Own hiring, development, and day-to-day leadership for a growing team of designers. Create the culture and operating rhythms that let them do their best work.
• Drive design execution across the Enterprise product. Partner with your Product and Engineering counterparts to set priorities and ensure design is involved from problem scoping through delivery, not brought in at the end.
• Raise the craft bar. Uphold design principles and quality standards on your team. Push designers beyond digitizing workflows toward genuinely rethinking how people work with AI. Hold the line on quality without slowing delivery.
• Contribute to the design system. Help shape and adopt Scale's shared design system, championing consistent component use and contributing patterns back so a distributed team can build coherently at speed.
• Ground the team in user needs. Build the research habits and cadences that keep your team's decisions rooted in what enterprise customers and users actually need, and advocate for that discipline with your Product and Engineering partners.
• Shape Scale's approach to human-agent interaction. Scale's core value is human-in-the-loop AI, and the interface is where trust is built or lost. Help define the interaction patterns for how enterprise users work alongside AI agents, and contribute to Scale's growing point of view on this emerging space.

Tools and skills named

Words the posting leans on

• design12×
• enterprise5×
• product5×
• user4×
• build3×
• decisions3×
• quality3×
• shape3×
• workflows3×
• beyond2×
• contribute2×
• craft bar2×
• customers2×
• define2×
• delivery2×
• design system2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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