Manager, Field Engineering - Global Telecommunications
Databricks · Remote - Texas · Field Engineering - FE Direct Enterprise · listed August 27, 2026
The shape of it
Seniority
Manager
Where
Remote
Stated pay
$172,500 – $237,150 USD
Requirements listed
13
Length
873 words
In the posting’s own words
As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical strategies, strong customer outcomes, and durable business impact.
What it asks for · 13
- Experience leading technical customer-facing professionals in enterprise software, cloud, data, AI, analytics, technical consulting, or a related environment.
- A track record of hiring, coaching, motivating, and retaining strong technical talent.
- Ability to provide timely feedback, hold clear career conversations, recognize contributions, and address performance issues directly and compassionately.
- Strong customer-advisory skills, including discovery, executive communication, technical storytelling, and value-based solutioning.
- Practical technical judgment and the ability to coach team members through architecture, deployment, adoption, and risk discussions.
- Operational discipline: you use data and inspection mechanisms to identify issues, make priorities visible, remove blockers, and drive predictable execution.
- An AI-first, builder mindset: you learn quickly, test new approaches, incorporate feedback, and use AI to improve customer and team outcomes.
- Demonstrated alignment with Databricks Culture Principles, including humility, curiosity, transparency, inclusion, and accountability.
- Experience managing or leading a technical customer-facing team.
- Experience partnering with Sales and cross-functional teams through complex, multi-stakeholder customer engagements.
- Experience in data platforms, analytics, AI, cloud, software, technical consulting, or a related technical domain.
- Strong written, verbal, presentation, and stakeholder-management skills.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
Also a plus
- Experience with Databricks or comparable data and AI platforms.
- Experience building trusted relationships with senior technical and business stakeholders.
- Experience using data, automation, or AI-enabled tools to improve team effectiveness.
- Experience supporting customers across multiple use cases, technical environments, or business functions.
What the job covers
- Lead, coach, and develop a high-performing and inclusive Field Engineering team.
- Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources.
- Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement.
- Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements.
- Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact.
- Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes.
- Maintain technical credibility across Databricks platform concepts, data and AI technologies, cloud architecture, governance, security, and networking.
- Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners to resolve issues and improve outcomes.
- Create a culture of psychological safety, inclusion, accountability, continuous learning, and recognition.
- Experiment with AI-enabled tools and repeatable practices that improve team productivity and customer impact.
Degree language
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
Tools and skills named
Ways of working
- Cross-functional2×
- Mentorship2×
Data
- Databricks3×
Security & compliance
- Security
Words the posting leans on
- technical15×
- customer12×
- experience9×
- data7×
- business5×
- field engineering4×
- impact4×
- improve4×
- outcomes4×
- partner4×
- architecture3×
- cloud3×
- coach3×
- issues3×
- lead3×
- platforms3×
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