Head of Field Engineering Operations

Vercel · Hybrid - San Francisco · Field Readiness · listed April 27, 2026

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The shape of it

Seniority
Manager
Where
Hybrid
Stated pay
$260,000 – $300,000
Requirements listed
0
Length
659 words

In the posting’s own words

We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale.

Also a plus

  • Built an operations function from the ground up within a Field Engineering or Solutions Architecture organization
  • Owned post-sales lifecycle management for a consumption-based pricing model, including onboarding funnels and customer health scoring
  • Wrote SQL for ad hoc analysis and shipped internal tools or automation, including AI-driven workflows, for a go-to-market team

What the job covers

  • Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale
  • Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows
  • Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams
  • Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement
  • Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, account engagement, and customer outcomes

Tools and skills named

Go to market
  • Go-to-market3×
  • Customer success
  • SaaS
  • Salesforce
  • Solutions architecture
Languages
  • SQL
Operations & finance
  • Recruiting

Words the posting leans on

  • field engineering8×
  • operations7×
  • technical6×
  • organization4×
  • build3×
  • customer3×
  • design3×
  • models3×
  • revenue operations3×
  • status3×
  • account2×
  • architecture2×
  • automation2×
  • built2×
  • capacity2×
  • engagement2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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How this page was made

An automated read of a public job posting, fetched November 1, 2026 and last changed by Vercel on October 30, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.