Engineering Manager, Billing Collections

The shape of it

In the posting’s own words

The Billing Collections team builds the systems that turn invoices into successful, dependable revenue outcomes. The team develops the foundational capabilities that help businesses collect payments across diverse customer relationships, payment methods, and markets, while adapting intelligently when collection does not go as planned.

What it asks for · 7

• 4+ years of engineering management experience, directly managing and growing teams of 5+ engineers focused on building and shipping products at scale
• 8+ years of full-time software development experience
• Track record of leading engineering teams responsible for high-traffic, low-latency, and extensible systems
• Deep user empathy with a history of working backwards from internal and external customer needs
• Proven ability to drive rigorous decision-making and build strong partnerships across teams
• Ability to handle ambiguity, creatively solve complex challenges, and execute on competing high-impact priorities
• Demonstrated focus on system reliability, operational health, and incident response

Also a plus

• Experience building and leading distributed teams across multiple locations and time zones
• Track record of delivering shared infrastructure across multiple business units
• Background in billing, metering, or large-scale distributed systems
• Experience with payment mandates, recurring payment authorization, or related payment infrastructure

What the job covers

• Lead a team responsible for the core architecture needed to enable billing collection
• Own the technical strategy and roadmap for billing collection
• Drive operational excellence across billing infrastructure systems
• Hire and develop engineers as the team expands into new scope
• Partner with stakeholders across organizations to deliver billing solutions
• Work backwards from internal and external customer needs to define priorities and scope
• Define and uphold engineering standards across a team owning business-critical billing infrastructure

Tools and skills named

Words the posting leans on

• billing8×
• payment7×
• collection6×
• customer5×
• experience5×
• systems5×
• engineering4×
• infrastructure4×
• requirements4×
• backwards3×
• builds3×
• internal3×
• operational3×
• billing collection2×
• billing collections2×
• billing infrastructure2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

More open at Stripe

• Abuse InvestigatorDublin
• Abuse InvestigatorDublin
• Abuse InvestigatorSeattle, San Francisco, New York City
• Abuse Research EngineerRemote from the US
• Account Executive, AI SalesSan Francisco, CA
• Account Executive, AI Startups (Hunter)San Francisco