Implementation Consultant (SEA/GCN)
Stripe · Singapore · 1142 APAC Delivery · listed September 7, 2026
The shape of it
Seniority
Senior
Experience asked
6+ years
Where
Not stated
Requirements listed
5
Length
489 words
In the posting’s own words
In this role, you'd be joining the Professional Services team. Our team's mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe.
What it asks for · 5
- 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance
- Ability to understand complex business requirements and craft tailored solutions
- Quick learner with the ability to explain technical concepts to Stripe's largest customers
- Proven project management skills and strong critical thinking abilities
- Superior verbal and written communication skills
Also a plus
- Prior experience at a growth-stage internet and software company
- Experience in the payments industry
- Knowledge of APIs
- Knowledge of SQL
- Professional fluency in Mandarin Chinese and English, as the role involves working with clients within the Greater China market
What the job covers
- Own the full onboarding cycle for mid-market and enterprise companies in both the SEA and the GCN market, from contract signing through launch
- Develop, manage, and implement a customer's integration architecture, change management strategy, and timeline
- Partner with other Sales and Technical Services teams to improve the overall Stripe user journey
- Engage with Product and Engineering teams to help drive product strategy for large users
- Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations
Tools and skills named
Languages
- SQL
Operations & finance
- Project management
Product & design
- Product strategy
Words the posting leans on
- users7×
- implementation5×
- requirements5×
- integration4×
- management4×
- clients3×
- customers3×
- experience3×
- manage3×
- product3×
- project3×
- strategic3×
- timelines3×
- achieve2×
- architecture change2×
- change management2×
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