Product Operations Lead, Generative AI

The shape of it

In the posting’s own words

Scale's Generative AI business unit is at the front of the industry, fueling the development of frontier AI models. As a Product Operations Manager, you will build and support the critical processes and platforms that drive our daily operations. This multi-faceted role requires a unique blend of product, operations, and analytics as we architect the future of the business.

What it asks for · 6

• 4+ years of experience in Product Operations, Technical Program Management, Strategy & Operations, or delivery operations within high-growth tech environments; the ideal candidate will have 6+ months of experience delivering GenAI data pipelines
• A strong product sense and ability to prioritize the highest leverage initiatives
• A cross-functional operator: proven ability to understand a customer's underlying need, separate it from the stated request, and influence Product, Engineering, and Ops partners without direct authority
• Familiarity with the GenAI data business: how projects are staffed, run, and delivered, and where operators feel friction day to day
• Strong technical background (a degree in computer science or STEM is ideal, and at minimum, the role requires the ability to perform independent data analytics using SQL or Python)
• Proven ability to communicate complex technical concepts to non-technical stakeholders and translate operational "friction" into engineering solutions

Degree language

• Strong technical background (a degree in computer science or STEM is ideal, and at minimum, the role requires the ability to perform independent data analytics using SQL or Python)

Tools and skills named

Words the posting leans on

• product12×
• operations8×
• data5×
• engineering5×
• operator5×
• agents4×
• business4×
• initiatives4×
• processes4×
• technical4×
• build3×
• operational3×
• partner3×
• product operations3×
• requires3×
• stakeholders3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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