Program Manager, Scaled User Programs
Databricks · United States · Education & Training · listed September 15, 2026
The shape of it
Seniority
Manager
Where
Not stated
Stated pay
$143,700 – $197,550 USD
Requirements listed
4
Length
793 words
In the posting’s own words
The Program Manager for Scaled User Programs (SUP) in the AMER region is responsible for driving growth in customer training engagement at scale. This role designs and executes structured, repeatable programs that effectively reach broad audiences and convert initial awareness into active participation in learning initiatives. Serving as a key entry point into customer education, the Program Manager partners closely with Sales and Customer Enablement (CEA) teams to deliver consistent, scalable solutions that support customer adoption, improve training outcomes, and contribute to overall account health.
What it asks for · 4
- Program Management: Demonstrated experience managing high-volume, top-of-funnel enablement programs that drive engagement at scale.
- Operational Excellence: Proficiency with tools such as Airtable, Docebo, or similar LMS/database platforms, with a strong emphasis on building stable, system-driven processes.
- Stakeholder Management: Ability to navigate complex stakeholder environments, including managing competing priorities and confidently addressing out-of-scope requests to maintain focus on regional objectives.
- Strategic Planning: Experience developing regional roadmaps that translate broader organizational goals into clear, actionable initiatives.
Tools and skills named
Operations & finance
- Program management3×
- Stakeholder management
Ways of working
- Cross-functional
- Technical writing
Security & compliance
- Audit
Words the posting leans on
- program12×
- regional8×
- customer7×
- amer4×
- enablement4×
- priorities4×
- scalable4×
- structured4×
- clear3×
- global3×
- growth3×
- initiatives3×
- partner3×
- requests3×
- sales3×
- stakeholder3×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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