Sr. Technical Program Manager, Professional Services
Databricks · India · Professional Services Operations · listed July 1, 2026
The shape of it
Seniority
Manager
Where
Hybrid
Requirements listed
10
Length
723 words
In the posting’s own words
As a Staff Project Manager, you are instrumental in advancing our Professional Services team's mission, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the process. You will expertly navigate the balance between delivering outstanding results and aligning with the commercial objectives of the Professional Services organization. Your leadership and strategic insight will contribute directly to our clients' success and the growth of our business.
What it asks for · 10
- Proven experience leading complex, enterprise-scale data or AI/ML projects in a fast-paced customer-facing environment
- Ability to engage, influence, and build trust with senior executive stakeholders on the customer side, including CxOs
- Strong understanding of cloud platforms (AWS, Azure, GCP) and familiarity with data lakehouse architecture or modern data platforms
- Demonstrated ability to manage multiple workstreams across technical and business stakeholders, balancing scope, time, and risk
- Experience in setting up and managing project delivery frameworks, including Agile, Scrum, or hybrid methodologies, ideally with PMI/PRINCE/AGILE certification
- Comfort with ambiguity and ability to bring clarity and structure to unstructured or evolving customer engagement
- Ability to identify delivery risks early and implement mitigation plans to ensure customer outcomes and satisfaction
- Experience with commercial aspects of delivery, including change control, SoW management, and margin protection
- Excellent verbal and written communication skills, with the ability to influence at all levels.
- Ability to mentor team members.
Tools and skills named
Ways of working
- Agile3×
- Cross-functional2×
Cloud & infra
- AWS
- Azure
- GCP
Data
- Data warehouse
- Databricks
Go to market
- Customer success
Models & research
- Machine learning
Words the posting leans on
- project10×
- customer8×
- delivery7×
- experience7×
- success5×
- engagements4×
- managing4×
- stakeholders4×
- commercial3×
- data3×
- platforms3×
- professional services3×
- risks3×
- aligning2×
- build2×
- business2×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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