Senior Customer Enablement Architect
Databricks · United States · Education & Training · listed April 29, 2026
The shape of it
Seniority
Principal
Where
Not stated
Stated pay
$143,700 – $197,550 USD
Requirements listed
8
Length
915 words
In the posting’s own words
The Customer Enablement team drives this mission forward by helping enterprise organizations develop the skills they need to accelerate adoption, transformation, and measurable business outcomes. As a Customer Enablement Architect, you’ll own the commercial success of Databricks’ training and enablement portfolio across the Americas Business Units.
What it asks for · 8
- Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in the software or cloud technology space.
- Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances in driving customer engagement and training adoption.
- Strong background in program management, enablement strategy, and learning & development design.
- Demonstrated ability to influence executive stakeholders and gain buy-in for training as a critical lever of digital transformation and ROI.
- Excellent communication, relationship building, and consultative sales skills with fluency in English.
- Results-driven mindset with the ability to balance customer satisfaction and revenue goals.
- Demonstrated ability to learn new technologies quickly and apply creative solutions to territory-specific customer roadblocks.
- Proven track record of identifying regional whitespace and building scalable enablement frameworks that influence the broader organization.
What the job covers
- Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit.
- Partner with sales and customer success teams to position learning as a key lever of customer adoption, renewal, and expansion.
- Translate customer goals into tailored enablement programs that accelerate transformation and ROI.
- Lead the end-to-end lifecycle of customer training programs—from discovery and design through execution and post-program analysis.
- Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design impactful training strategies.
- Deliver high-quality, blended learning experiences (virtual, classroom, and on-demand) that achieve measurable customer outcomes.
- Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact.
- Mentor colleagues across the Learning & Enablement organization, sharing best practices and driving excellence in customer engagement.
Tools and skills named
Data
- Databricks6×
Go to market
- Customer success
Operations & finance
- Program management
Ways of working
- Cross-functional
Words the posting leans on
- customer18×
- enablement14×
- learning9×
- training7×
- adoption5×
- business5×
- enterprise5×
- programs5×
- accounts4×
- americas4×
- data4×
- drive4×
- influence4×
- skill4×
- solutions4×
- success4×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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