Sr. Technical Enablement Specialist

The shape of it

In the posting’s own words

As a Sr. Enablement Specialist at Databricks, you will apply your expertise in enablement to lead the design, rollout, and adoption of enablement programs for Databricks Technical Support Engineers, including collaboration with Support leaders and SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include onboarding and everboarding motions focused on developing and maintaining technical and soft skills for Technical Support Engineers.

What it asks for · 5

• Experience with enablement programs for technical audiences
• Experience with technical support best practices
• Experience with cross-functional stakeholder management
• Strong analytical skills and data-driven decision-making
• [Preferred] Experience designing and developing highly technical training

What the job covers

• Use your Databricks and Enablement expertise to lead the design, curate, and maintain enablement programs for Databricks Technical Support
• Work with subject-matter-experts and technical enablement specialists to scope needs for new courses and updates to existing ones
• Drive improvements in Support KPIs through successful enablement programs (lagging indicators)

Tools and skills named

Words the posting leans on

• enablement11×
• support10×
• technical10×
• programs7×
• enablement programs4×
• experience4×
• technical support4×
• design3×
• curate2×
• developing2×
• enablement specialists2×
• expertise2×
• lead2×
• skills2×
• support engineers2×
• technical enablement2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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