Communications Lead, Platform

The shape of it

In the posting’s own words

You'll sit on the Product Communications team and work day to day with the Platform product and engineering teams, Product Marketing, and Developer Relations.

What it asks for · 4

• Experience in communications, PR, or product marketing, including meaningful time on platform, API, developer, or enterprise products
• An understanding of both developer culture and enterprise buying, and the judgment to read timing and tone when the conversation around AI gets noisy
• Strong instincts for which product moments deserve the spotlight and which don't, and genuine curiosity about what makes a launch land
• A demonstrated ability to operate with high agency and low ego, with a bias to action

Also a plus

• 8-10 years of experience in communications, PR, or product marketing
• Communications experience at a developer platform, API-first, or enterprise software company
• Existing relationships with reporters and analysts covering AI platforms, enterprise tech, or the developer ecosystem
• Experience managing communications for AI or ML products
• Are very online: you follow the right channels, know what's moving through Hacker News and developer social chatter, and catch things early

What the job covers

• Own communications for the Claude Platform end to end: capability releases, product updates, and the steady cadence of developer-facing news
• Build and maintain strong relationships with the journalists, newsletter writers, and creators covering AI platforms, enterprise software, and the API economy
• Prepare Platform leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between
• Partner with Product and Engineering to align external narratives with how these products are sold and supported, and surface customer feedback back to the teams who can act on it
• Work across press, social, owned, and community channels, with the judgment to know which one carries a given moment and when to coordinate more than one at once

Tools and skills named

Words the posting leans on

• product13×
• platform9×
• communications8×
• developer8×
• enterprise6×
• experience4×
• api3×
• claude platform3×
• moments3×
• product marketing3×
• build2×
• capability releases2×
• channels2×
• communications product2×
• covering platforms2×
• customer2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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