Legal/ Corporate Compliance Operations Associate
Stripe · N/A · 4137 SDC - Legal Operations · listed September 30, 2026
The shape of it
Seniority
Entry level
Experience asked
2–6 years
Where
On site
Requirements listed
11
Length
566 words
In the posting’s own words
What You’ll Do Stripe is launching Stripe Delivery Centers - a global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are interested in helping users feel secure and supported while they navigate their complaints - let us know!
What it asks for · 11
- You have a user first mindset and are energized by the challenge of solving difficult problems
- You have 2 - 4 yrs of experience in customer support and technical support.
- You have excellent communication skills, both written and verbally
- You excel in critical thinking and problem solving
- You might have close to 2 to 6 years of experience in customer service or internal/external user-facing operations
- You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges
- You are able to identify opportunities to improve operational efficiency
- You have a process-oriented mindset and ability to get things done
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a dynamic space
- You are humble and have a proven track record for working well across teams and with external partners
Also a plus
- Prior experience or knowledge in user support
- Prior experience in troubleshooting
- Prior experience working on projects or process improvement initiatives
What the job covers
- Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board.
- Support users' concerns and provide exceptional customer service.
- Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience.
- Respond to reports submitted by legal and government entities via email.
- Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features.
- Gather unique insights into how thousands of businesses using Stripe operate and scale.
- Gain a comprehensive understanding of Stripe's operations from the ground up and contribute to the organization's future impact.
- Play a key role in establishing a new team and fostering an operational culture at Stripe.
- Partner with global operations specialists or business process owners to manage critical workflows effectively.
Tools and skills named
Operations & finance
- Excel
- Process improvement
Product & design
- User experience
Security & compliance
- Regulatory
Words the posting leans on
- user8×
- experience7×
- operations7×
- support6×
- requirements5×
- global4×
- legal4×
- enjoy3×
- operational3×
- play3×
- prior experience3×
- problems3×
- process3×
- products3×
- solving3×
- agencies2×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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