Implementation Consultant (AMER)
Stripe · Chicago, Toronto · 1141 AMER Delivery · listed September 22, 2026
The shape of it
Seniority
Senior
Experience asked
6+ years
Where
Not stated
Requirements listed
7
Length
489 words
In the posting’s own words
As part of the Implementation Consultant team at Stripe, you are the driving force behind our strategic clients. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management.
What it asks for · 7
- 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance
- Ability to understand complex business requirements and craft tailored solutions
- Quick learner with the ability to explain technical concepts to Stripe’s largest customers
- Proven project management skills and strong critical thinking abilities
- Experience identifying and solving internal process inefficiencies
- Superior verbal and written communication skills
- Ability to operate independently in a highly ambiguous and fast-paced environment
Also a plus
- Prior experience at a growth stage Internet/software company
- Experience in the payments industry
- Knowledge of APIs
- Knowledge of SQL
What the job covers
- Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
- Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
- Partner with other Sales and Technical Services teams to improve the overall Stripe user journey.
- Engage with Product and Engineering teams to help drive product strategy for large users.
- Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.
Tools and skills named
Languages
- SQL
Operations & finance
- Project management
Product & design
- Product strategy
Words the posting leans on
- users7×
- requirements5×
- experience4×
- integration4×
- management4×
- process4×
- project4×
- clients3×
- customers3×
- product3×
- strategic3×
- timelines3×
- achieve2×
- architecture change2×
- change management2×
- collaborate2×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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