Technical Program Manager, Public Sector (Boston, MA)

Scale AI · Boston, MA · Gen AI Operations · listed September 9, 2026

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The shape of it

Seniority

Manager

Experience asked

3–10 years

Where

Not stated

Stated pay

$138,400 – $249,000 USD

Requirements listed

Length

978 words

In the posting’s own words

We’re hiring a technical program manager (TPM) to lead and coordinate delivery of agentic workflows for a national security customer. As a TPM on our public sector delivery team, you will own or support a customer account plan, triage customer technical issues, use data and analytics to align internal resources around Scale’s hardest problems, and drive workflows underpinning the reliability of solutions that add direct value to Scale’s Public Sector customers. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.

What it asks for · 6

3+ years of experience succeeding in stakeholder management or customer-facing role
A technical background (education or professional experience with computer science, statistics, or engineering)
A track record of structured, analytics-driven problem-solving
Ability to be work at a cleared facility in the greater Boston area three or more days per week and willingness to travel at least 25% of the time (with occasionally surge periods of 50%)
10+ years of professional experience, often in a customer-facing technical program management role in industry or government.
Proficiency in Python or other programming languages

Tools and skills named

Models & research

Machine learning3×
Computer vision
Evaluations

Operations & finance

Program management2×
Stakeholder management

Security & compliance

Security2×

Data

Statistics

Go to market

Customer success

Languages

Python

Ways of working

Cross-functional

Words the posting leans on

customer12×
technical9×
public sector6×
solutions6×
experience5×
engineering4×
management4×
program4×
generative3×
government3×
problems3×
product3×
add2×
ai/ml2×
align internal2×
ambiguous2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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