Workplace Operations Manager

Scale AI · London, UK · People · listed August 11, 2026

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The shape of it

Seniority
Manager
Where
On site
Requirements listed
6
Length
740 words

In the posting’s own words

You will be the senior Workplace leader in the region, accountable for on-site operations, projects, and vendor performance across EMEA and MENA, and you will drive the decisions in the region. You will partner directly with country leads and with Finance, Legal, People, and Physical Security.

What it asks for · 6

  • 6+ years in workplace operations, corporate real estate, or facilities management, including direct ownership of multi-site operations and at least one office stand-up or major build-out delivered from the ground up.
  • Hands-on project delivery experience in the UK and ideally the Middle East, with a working understanding of how landlord, fit-out, permitting, and vendor dynamics differ in Gulf markets from those in Europe, and enough lease fluency to read a document and know which dates and obligations matter.
  • Real vendor and commercial management depth. You have scoped and negotiated services contracts, held vendors to service levels, and replaced ones that were not performing.
  • The judgment to operate without a playbook. You are comfortable being the most senior Workplace person in the room, forming a recommendation on space, spend, and sequencing and defending it, rather than sending the question up.
  • Prior experience at a high-growth technology company scaling internationally.
  • Additional regional language capability, and/or hands-on work experience in the GCC.

What the job covers

  • Run on-site operations across the region. Own service delivery, facilities, life safety, and workplace experience in every EMEA and Middle East office, including the offices without dedicated on-site coverage today.
  • Manage the vendor base in region. Select, onboard, and hold local FM, security, food and beverage, and AV vendors accountable.
  • Deliver the spaces. Run capital projects end to end, managing design, contractors, budget, schedule, and handover.
  • Keep the regional portfolio on the calendar. Track lease dates, renewal and break notices, landlord obligations, and service contract expiries across the region, and surface them early enough to act on.
  • Be the escalation point in regional business hours. Serve as the first call for country leads and local stakeholders, resolving issues in region.
  • Partner with country and functional leadership. Work directly with key stakeholders on compliance and security requirements in each market.
  • Own regional budget and planning. Build and manage the regional operating and capital budget, forecast space needs against headcount growth, and bring Scale's global workplace standards into each new market.

Tools and skills named

Security & compliance
  • Security3×

Words the posting leans on

  • vendor7×
  • region6×
  • workplace6×
  • operations5×
  • regional5×
  • service5×
  • experience4×
  • office4×
  • budget3×
  • market3×
  • projects3×
  • run3×
  • security3×
  • space3×
  • accountable2×
  • build-out2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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How this page was made

An automated read of a public job posting, fetched August 25, 2026 and last changed by Scale AI on August 11, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.