Sr. Director, Forward Deployed Engineering

The shape of it

In the posting’s own words

The Sr. Director, Forward Deployed Engineering (US East) will lead Scale’s enterprise customer engagements across the Eastern United States. This role sits at the intersection of customer leadership, applied AI, and execution—owning how Scale partners with Fortune 500 executives to design, build, and deploy AI-powered systems that deliver measurable business outcomes. As a regional leader and peer to Scale’s existing Forward Deployed leadership, you will manage and grow multidisciplinary teams of applied scientists and full-stack engineers, shape how we deliver agentic AI applications in customer environments, and set the bar for executive-level customer engagement. This is a high-impact leadership role in a period of regional expansion and organizational evolution.

What it asks for · 6

• 12+ years of experience in software engineering, applied ML, or AI systems, with significant leadership responsibility.
• Proven experience leading customer-facing technical teams delivering complex systems for large enterprise customers.
• Strong technical foundation in either applied machine learning or full-stack / distributed systems engineering (strength in one, fluency in the other).
• Demonstrated ability to translate ambiguous customer needs into concrete technical solutions and delivery plans.
• A track record of building, scaling, and managing high-performing multidisciplinary teams.
• Experience building evaluation frameworks for ML or AI system performance.

Also a plus

• Experience deploying generative AI or agentic systems in production enterprise environments.
• Background in consulting, forward-deployed engineering, or professional services for technical products.
• Experience building evaluation frameworks for ML or AI system performance.
• Prior responsibility for regional or multi-account technical leadership.

Tools and skills named

Words the posting leans on

• customer12×
• technical10×
• experience7×
• leadership7×
• systems6×
• applied5×
• engineering5×
• enterprise5×
• delivery4×
• executive4×
• forward-deployed4×
• regional4×
• building3×
• director3×
• expansion3×
• fortune3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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