Head of Solutions Engineering, EMEA

The shape of it

In the posting’s own words

We are seeking a Head of Solutions Engineering to lead and grow our technical pre-sales function across the EMEA region. You’ll define how we bring our AI services to customers - from the first discovery conversation to pilot, deployment, and production success.

What it asks for · 6

• 10+ years of experience in Solutions Engineering, Sales Engineering, or Technical Consulting, with 4+ years in a leadership capacity.
• Proven experience building and scaling technical pre-sales or customer engineering teams across multiple markets.
• Familiarity with AI/ML technologies, data platforms, and modern model deployment practices
• Demonstrated executive presence and credibility with both technical and business leaders.
• Strong understanding of regional AI, data, and privacy regulations.
• Track record of developing enablement content, demos, and GTM playbooks for technical teams.

Also a plus

• Background in AI infrastructure, ML operations, or applied data science.
• Experience working across enterprise, government, and startup ecosystems.
• Strong understanding of regional AI, data, and privacy regulations.
• Prior experience launching new markets or scaling teams during rapid growth.
• Track record of developing enablement content, demos, and GTM playbooks for technical teams.

What the job covers

• Partner with Sales and regional leadership to drive technical strategy, qualification, and execution for complex deals.
• Define and operationalize repeatable pre-sales processes, tools, and playbooks to accelerate customer success.
• Build and lead a world-class Solutions Engineering organization across EMEA — recruiting, mentoring, and enabling a distributed team.
• Lead the technical discovery, demo, and proof-of-concept lifecycle, ensuring pilots translate into production wins.
• Represent Scale’s platform and technology capabilities to executives, technical stakeholders, and partners.
• Collaborate with Product and Engineering teams to bring customer insights back into roadmap discussions and feature design.
• Develop regional enablement programs to ensure consistent technical excellence across the team.
• Drive key metrics: pilot-to-production conversion, team utilization, revenue influence, and customer adoption.
• Champion a culture of curiosity, innovation, and accountability, fostering deep AI understanding and go-to-market discipline.
• Act as a thought leader in the region — representing Scale at industry events, executive briefings, and ecosystem forums.

Tools and skills named

Words the posting leans on

• technical12×
• customer7×
• engineering7×
• solutions6×
• experience5×
• regional5×
• emea4×
• markets4×
• product4×
• sales4×
• building3×
• data3×
• executive3×
• go-to-market3×
• lead3×
• leader3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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