Solutions Consultant, SMB (London, United Kingdom)

The shape of it

In the posting’s own words

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting SMB accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate

What it asks for · 5

• 2+ years’ professional experience, ideally in sales engineering or solution consulting within SaaS
• Familiarity with the SaaS sector and ability to learn new technologies quickly
• Experience presenting technical solutions, defining success criteria and leading pre-sales evaluations
• Excellent communication skills, with a flair for engaging presentations and product demonstrations for varied audiences
• Ability to prioritise competing customer demands while balancing customer and business needs

Also a plus

• Experience using or working with Figma, or other UX/UI experience
• Front end development or developer lifecycle experience
• You embody our values and can thrive in a constantly evolving and growing environment

What the job covers

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and organization requirements, in order to help customers adopt the platform securely and at scale
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
• Create thoughtful content to delight customers and internal partners surrounding Figma’s product suite
• Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy

Tools and skills named

Words the posting leans on

• customers10×
• product10×
• experience6×
• design5×
• platform5×
• sales5×
• solutions5×
• technical4×
• value4×
• excited3×
• security3×
• account2×
• addressing2×
• business2×
• collaborate2×
• consulting2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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