Sales Operations Manager

The shape of it

In the posting’s own words

We are seeking an experienced Sales Operations Manager to partner with our Sales team for Mid-Market, Enterprise & Strategic segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.

What it asks for · 4

• 5+ years of sales operations experience, preferably in a high-growth SaaS environment
• Strong analytical and technical skills, with proven expertise in Salesforce, SQL and BI tools (specifically Sigma)
• Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code and Codex
• Strong communication skills with the ability to translate complex analysis into clear, actionable insights and deliver sophisticated models, spreadsheets, and executive presentations to senior leadership

Also a plus

• Deep SQL knowledge and experience with Sigma and Gong

What the job covers

• Serve as a trusted thought partner and strategic advisor to the SVP of AMER Sales — translating business performance, market trends, and field insights into clear recommendations that shape regional priorities, guide investment decisions, and accelerate growth
• Assist the forecasting process for Mid-Market, Enterprise & Strategic, bringing rigor and repeatability to pipeline reviews
• Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions
• Shape the organizational foundation across the segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably
• Build and maintain intelligence systems — dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership
• Deploy AI tools and workflows to continuously improve operational processes: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually
• Partner cross-functionally with Sales Systems, Finance, and Data Science to uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable

Tools and skills named

Words the posting leans on

• sales10×
• insights5×
• design4×
• experience4×
• leadership4×
• partner4×
• business3×
• clear3×
• data3×
• performance3×
• sales operations3×
• segments3×
• shape3×
• tools3×
• actionable2×
• analysis2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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