Senior Solutions Consultant (Seoul, South Korea)

The shape of it

In the posting’s own words

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what's possible with our platform. As a Senior Solutions Consultant based in Seoul and supporting enterprise accounts in Korea, you'll partner with Sales to shape technical deal strategies and lead complex customer evaluations. You'll connect customer business goals with Figma's capabilities, align stakeholders across Product, Design, Engineering, IT, and Security, and guide customers toward secure adoption at scale. Beyond individual opportunities, you'll contribute reusable approaches and coach teammates to strengthen the team's effectiveness.

What it asks for · 5

• 8+ years of professional experience, including 4+ years of sales engineering or solutions consulting experience in a SaaS organization
• A strong technical foundation, with practical experience in front-end development or the software development lifecycle and familiarity with enterprise SaaS environments, identity, security, and governance requirements
• Curiosity about emerging technologies, especially AI, and a habit of hands-on experimentation to assess capabilities and limitations, develop credible customer use cases, and share practical guidance with teammates
• Strong communication skills, with experience influencing technical and business decision-makers, including senior leaders, and tailoring discovery, presentations, and demonstrations to Product, Design, Engineering, IT, and Security audiences
• Fluency in English to collaborate with internal teams and the global Figma community

Also a plus

• Proficiency in Figma or other UX/UI design tools
• Experience working in a high-growth or fast-changing SaaS environment

What the job covers

• Lead discovery for complex enterprise opportunities, uncover business priorities and technical requirements, and deliver tailored demonstrations and solution recommendations that connect Figma's capabilities to measurable customer outcomes
• Partner with Sales to define technical deal strategies, map stakeholders and decision criteria, agree on evaluation success measures, and lead evaluations through to a clear customer decision
• Own the customer IT and Security relationship throughout the deal cycle, coordinate security questionnaires, RFIs, RFPs, identity and enterprise requirements, and engage specialists to resolve complex questions and adoption risks
• Synthesize customer feedback across Korean accounts, identify recurring workflow and security needs, and partner with internal teams to inform product improvements and communicate current capabilities and limitations accurately
• Prioritize technical sales efforts across multiple opportunities, anticipate blockers, align cross-functional stakeholders, and develop repeatable approaches that improve enterprise evaluations and adoption
• Build reusable demos, technical guidance, and evaluation frameworks, and coach teammates on discovery, solution positioning, and handling complex customer conversations
• Operate with autonomy in ambiguous customer situations, exercise sound judgment about trade-offs and escalation, and bring together Sales, Solutions Consulting, Product, and Support to move opportunities forward

Tools and skills named

Words the posting leans on

• customer11×
• technical8×
• design6×
• security6×
• solutions6×
• enterprise5×
• evaluations5×
• experience5×
• product5×
• sales5×
• business4×
• capabilities4×
• complex4×
• adoption3×
• discovery3×
• lead3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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