Design Program Manager, AI Evals (London, United Kingdom)

The shape of it

In the posting’s own words

As Figma's AI capabilities expand, so does the work required to evaluate them. We're looking for a Design Program Manager, Evals to own the operating engine behind our design eval programs - the contractor and vendor operations, program rhythms, and quality standards that determine how fast and how well we can assess AI-generated design output. You'll help set the quality and velocity bar across the entire eval pipeline, and shape where our contractor and vendor investment goes.

What it asks for · 5

• 3+ years of experience in design program management, DesignOps, or an adjacent design role
• Deep craft expertise - you can speak to UI judgment and coach others on what good design looks like
• Experience procuring, onboarding, and managing design contractors or third-party vendors
• Experience driving operational programs that improve how teams work: rituals, processes, and documentation
• Strong project management and written communication skills, including coordinating contractors and vendors across multiple time zones

Also a plus

• Hands-on depth with Figma's product offering — auto layout, variables, components, Slides
• Experience orchestrating AI tools, APIs, or workflow automations to simplify program management work
• Hands-on experience running or participating in design eval or quality review programs

What the job covers

• Drive quality and velocity across the design eval pipeline - running annotation rhythms, raising calibration and judgment standards, and closing the loop between eval output and product decisions
• Set the standard for high-quality reference designs so the eval pipeline has a reliable benchmark for what good looks like
• Own contractor hiring end to end: sourcing, screening, and closing - including the judgment call on when to scale headcount up or pull back based on eval demand
• Manage vendor logistics - budgets, SOWs, contracts, and purchasing - partnering with Legal, Security, and Procurement
• Run day-to-day program management for contractors and eval workstreams: status, blockers, timelines, and dependencies
• Partner with model designers to review contractor eval output and hold the quality bar
• Identify opportunities to automate or remove operational overhead across eval workstreams, including through internal tooling

Tools and skills named

Words the posting leans on

• design16×
• eval12×
• program11×
• contractor8×
• experience6×
• vendor6×
• program management5×
• quality5×
• judgment4×
• output4×
• standards4×
• design eval3×
• design program3×
• eval pipeline3×
• eval workstreams3×
• excited3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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