Manager, Solutions Consulting (Tokyo, Japan)

The shape of it

In the posting’s own words

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

What it asks for · 5

• 3+ years as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback. 8+ years of relevant customer-facing or practitioner technical experience in similar roles.
• Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed.
• Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences.
• Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, Partners, and Support.
• You embody our values and can thrive in a constantly evolving and growing environment

Also a plus

• Experience with developer personas and dev tools, with knowledge of light scripting, querying, or prototyping
• Practical experience using or working with Figma
• Experience leading teams across multiple time zones

What the job covers

• Lead, hire, and motivate a diverse team of Solutions Consultants
• Participate in customer and prospect meetings alongside your team
• Assist in continual training and development, including mentorship, hiring, and career growth
• Work cross-functionally to help define and execute our technical pre- and post-sales strategy
• Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers

Tools and skills named

Words the posting leans on

• customer7×
• solutions7×
• experience5×
• technical5×
• design4×
• sales4×
• drive3×
• partners3×
• solutions consultants3×
• solutions consulting3×
• value3×
• audiences2×
• creative2×
• cross-functional2×
• growing2×
• growth2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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