Director, Business Systems

The shape of it

In the posting’s own words

In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery.

What it asks for · 5

• 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors
• Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems
• Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs
• Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships
• Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes

Also a plus

• Background in high-growth SaaS, with exposure to public or post-IPO operating environments
• Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes

What the job covers

• Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors
• Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs
• Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes
• Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations
• Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization
• Sponsor and oversee major business systems implementations, integrations, and transformation initiatives
• Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio

Tools and skills named

Words the posting leans on

• systems16×
• business systems9×
• experience4×
• operational4×
• processes4×
• design3×
• finance3×
• functions3×
• itgc3×
• operating3×
• partnerships3×
• platforms3×
• support3×
• workflows3×
• automation2×
• building2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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