Manager, Solutions Consulting (United States)

The shape of it

In the posting’s own words

At Figma, our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth—bridging deep technical expertise with business context and painting the vision of what’s technically possible. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise and Strategic accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.

What it asks for · 6

• 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
• 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
• Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
• Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
• Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
• You embody our values and can thrive in a constantly evolving and growing environment

Also a plus

• Practical experience using or working with Figma
• Experience working across multiple time zones
• Knowledge of light scripting, querying, or prototyping

What the job covers

• Lead and motivate a diverse team of Solutions Consultants across AMER
• Participate in customer and prospect meetings alongside your team
• Assist in continual training and development, including mentorship, hiring, and career growth
• Work cross-functionally to help define and execute our technical pre- and post-sales strategy
• Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
• Monitor team performance and support them in exceeding their goals

Tools and skills named

Words the posting leans on

• solutions8×
• technical6×
• customer5×
• experience5×
• sales5×
• design4×
• solutions consulting4×
• amer3×
• drive3×
• enterprise3×
• growth3×
• solutions consultants3×
• strategic3×
• support3×
• audiences2×
• bring2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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