Program Manager - Community Content and Events (EMEA)

The shape of it

In the posting’s own words

At Datadog we’re growing our community focused events Datadog Summits, DASH , and our in-office Meetups and User Groups , to enable us to deliver events, and content to our global audience. As we scale these programs we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events, and other sponsored events in the EMEA region.

What it asks for · 7

• You have approximately 2-5 years of experience in program management, leading similar initiatives such as large scale conferences and related programs within a similar technical environment (B2B SaaS company), partnering closely with technical stakeholders
• You have experience working collaboratively across cross-functional teams; strong leadership and interpersonal skills, experience building and fostering effective working relationships
• You have strong communication skills, attention to detail and enjoy building processes
• You take a data-driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting and analyzing data, and driving stakeholder buy-in
• You have experience influencing without direct authority at senior levels internal and external to the organisation
• Able to travel via train or air, domestically and internationally, up to 15% of the time
• Business level English and French proficiency

What the job covers

• Planning and delivering technical programming for local and regional events, ensuring we are able to scale these sustainably
• Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success
• Identifying and resolving risks and blockers for our event programming
• Maintaining our internal tools and public website for event agenda and speaker content
• Owning our onsite speaker experience for both internal and customer speakers
• Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations
• Collaborate closely with our Community teams, external stakeholders, and the VP of Community
• Create and refine processes; maintain focus on continual improvements, automation and scaling
• Communicate goals, status, risks, and impact to teams and stakeholders ensuring alignment and visibility of information across teams.

Tools and skills named

Words the posting leans on

• events12×
• experience6×
• content5×
• program5×
• technical5×
• community4×
• stakeholders4×
• building3×
• customers3×
• ensure3×
• ensuring3×
• internal3×
• onsite3×
• processes3×
• scale3×
• skills3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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