Mid-Market Sales Engineer (Sao Paulo)

The shape of it

In the posting’s own words

As a Mid-Market Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

What it asks for · 10

• Someone with a minimum of 3 years experience in a Sales Engineering role
• Previous Observability experience
• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Datadog’s offering
• Able to work with all levels of clients from SREs/Developers up to Executives in communicating technical and business value and differentiators
• Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
• A proven track record of engaging in complex deals (ie. multiple teams, applications & stakeholders, champion building, competitive bake-offs/replacements) requiring strategic execution
• A strong background and understanding of technical infrastructure, cloud environment, and security
• Able to sit up to 4 hours, and traveling to and from client sites
• Able to travel via auto, train or air up to 25% of the time

What the job covers

• Partner with the sales team and partners to articulate the overall Datadog value proposition, vision and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Assist with technical discovery on key accounts and opportunities
• Deliver tailored product and technical presentations with potential clients
• Help clients evaluate the platform and assist when they run into roadblocks.
• Own technical engagement with customers during the trial phase. This entails communicating datadog’s value throughout an evaluation and working with customers on any identified issues or concerns to successful conclusion
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Tools and skills named

Words the posting leans on

• customers10×
• technical10×
• value6×
• sales5×
• clients4×
• partners4×
• product4×
• build3×
• business3×
• competitive3×
• evaluation3×
• passionate3×
• skills3×
• articulate2×
• assist2×
• communicating2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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