GTM Operations Associate

The shape of it

In the posting’s own words

In this role, you will serve as an operational partner to Datadog's Channels & Alliances organization. You will execute critical business operations, support reporting and business systems, and help scale operational processes across the organization. You will work closely with cross-functional teams to ensure our C&A teams have the tools, data, and operational support they need to be successful. Success in this role requires strong attention to detail, systems thinking, and a passion for improving how teams operate.

What it asks for · 8

• Bachelor's degree.
• 2–4 years of experience in Business Operations, Sales Operations, Revenue Operations, GTM Operations, Strategy & Operations, or a similar operational role, preferably within a SaaS or high-growth technology company.
• Experience building and maintaining Salesforce reports and dashboards, with a strong understanding of CRM data and reporting best practices.
• Strong analytical skills with experience using Excel or Google Sheets to organize data, identify trends, and support business decisions.
• Experience working with business systems and operational tooling, with the ability to quickly learn new platforms and support system enhancements.
• Excellent organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
• Demonstrated ownership and accountability, with a track record of improving operational processes and driving projects to completion.

Also a plus

• Experience supporting Channels & Alliances/Partnerships organizations.
• Experience working with third-party vendors or technology providers to implement or improve business processes.
• Familiarity with workflow automation, AI/LLM tools, or no-code automation platforms.

What the job covers

• Own recurring operational processes that support the global Channels & Alliances organization, ensuring execution is timely, accurate, and scalable.
• Build, maintain, and enhance Salesforce reports and dashboards to provide visibility into pipeline, partner performance, and other key business metrics.
• Partner with C&A, Revenue Operations, Systems, Sales, and other cross-functional teams to improve operational workflows, resolve business issues, and ensure data integrity across systems.
• Coordinate with and evaluate external vendors to support operational processes, systems enhancements, and business initiatives.
• Create and maintain process documentation, playbooks, and standard operating procedures to improve consistency and scalability across the organization.
• Identify opportunities to automate manual processes and leverage AI-enabled tools to improve operational efficiency and reduce administrative work.
• Serve as a trusted operational resource for the Channels & Alliances organization, balancing multiple priorities while delivering high-quality support to stakeholders across the business.

Degree language

• Bachelor's degree.

Tools and skills named

Words the posting leans on

• operational12×
• business11×
• operations9×
• support8×
• systems8×
• processes7×
• experience6×
• organization6×
• channels alliances4×
• data4×
• operational processes4×
• partner4×
• skills4×
• technology4×
• alliances organization3×
• ensure3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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