Sales Engineer (Customer Success)

The shape of it

In the posting’s own words

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What it asks for · 10

• Enjoys a hybrid office culture and spending time in-person at our Boston office
• Has at least one year of experience in a technical sales and/or post-sales role
• Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
• Enjoys collaborating and teaming with others
• Demonstrates strong written and oral communication skills
• Comfortable and confident in delivering technical presentations/demos
• Can multi-task, manage time well, and be responsive to others
• Curious, eager to learn, and persistent in solving problems
• Able to sit up to 4 hours, traveling to and from events and client sites
• Able to travel via auto, train or air up to 15% of the time

What the job covers

• Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations with potential clients
• Have a direct line of communication with the product team to collaborate on feature requests
• Help clients onboard the product and assist when they run into roadblocks.
• Think creatively about a wide variety of technical challenges during the pre-sales life cycle

Tools and skills named

Words the posting leans on

• technical7×
• product5×
• sales5×
• customers4×
• clients3×
• partners3×
• skills3×
• value3×
• build2×
• communication2×
• enjoys2×
• feature2×
• hybrid2×
• knowledge2×
• learn2×
• life2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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