Deal Desk Analyst - Boston

The shape of it

In the posting’s own words

As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

What it asks for · 10

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
• At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
• Working knowledge of revenue recognition principles
• Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
• Strong attention to detail
• Ability to multi-task
• Strong communication skills
• Ability to work in fast paced, high pressure environment
• Strong quantitative skills
• Strong MS Word, Excel and PowerPoint skills

Also a plus

• Experience with Salesforce and CPQ
• Hands-on experience using AI tools such as Claude, ChatGPT, or similar — and a genuine interest in applying AI to automate and scale business processes

What the job covers

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules
• Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations

Degree language

• Strong MS Word, Excel and PowerPoint skills

Tools and skills named

Words the posting leans on

• deal8×
• sales8×
• customer5×
• business4×
• experience4×
• skills4×
• legal3×
• sales operations3×
• scale3×
• build2×
• contracts2×
• customer satisfaction2×
• deal desk2×
• deal structuring2×
• finance2×
• global sales2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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