Partner Enablement Operations Manager
Databricks · Bengaluru, India; Mumbai, India · Field Engineering - Enablement · listed August 4, 2026
The shape of it
Seniority
Executive
Experience asked
10+ years
Where
Not stated
Requirements listed
9
Length
1,053 words
In the posting’s own words
This role serves as the operational backbone and strategic integrator for partner enablement, connecting global strategy to the execution across AMER, EMEA, and APJ regions while ensuring programs are delivered consistently, efficiently, and at scale.
What it asks for · 9
- 10+ years of experience in Learning Operations, Program Management, Professional Services Operations, or a related operational leadership field in a high-growth technology environment.
- Proven experience supporting global or multi-region teams and translating central strategy into executable operating plans.
- Preferred experience in the Data & AI space, with a strong understanding of Databricks' platform capabilities, key differentiators, and end-to-end solutions, and the ability to work effectively with technical stakeholders.
- Demonstrated ownership of operating cadence, forecasting, planning, and execution frameworks in a complex, matrixed environment.
- Strong analytical capability and the ability to turn data into executive insight, operational decisions, and measurable business outcomes.
- Experience improving processes and workflows, with a clear track record of reducing manual effort and increasing scale through automation or AI-enabled solutions.
- Strong stakeholder management skills and the ability to influence senior leaders across functions without direct authority.
- Ability to work independently, manage priorities across time zones, and drive execution in ambiguous, fast-moving environments.
- Must be open to working a flexible schedule, including frequent late hours to accommodate discussions with the broader enablement team and partner liaisons, the majority of whom are based in the AMER timezone.
Also a plus
- Experience in partner enablement, customer education, learning operations, or training operations.
- Deep expertise working with and for System Integrators (SIs) and ISVs, with a strong grasp of their core operational principles and business models.
- Fluency with AI tools, workflow automation, and analytics platforms used to streamline operations and generate actionable insights.
- Strong commercial and operational acumen, including comfort with utilization, forecasting, partner spend, margin thinking, or RevOps-aligned execution.
- Experience operating in a highly matrixed international environment with sensitivity to regional and cultural nuance.
What the job covers
- Own the partner enablement operating model, including core planning cadences, governance mechanisms, and execution frameworks that connect strategy to execution.
- Run QBRs, MBRs, and executive reviews for partner enablement leadership, using clear metrics and forward-looking insights to drive accountability and decision-making.
- Lead end-to-end execution of partner enablement initiatives, ensuring timelines, dependencies, and deliverables are managed effectively across functions and regions.
- Build and maintain dashboards and operating reviews that surface partner engagement, program performance, risk signals, and areas requiring intervention.
- Act as a key point of contact for cross-regional operational issues and escalations, resolving immediate friction while converting recurring issues into structural improvements.
- Design and implement scalable workflows, SOPs, SLAs, and intake mechanisms that improve consistency, reduce manual effort, and create a better experience for internal stakeholders and partners.
- Introduce AI-enabled and automation-first workflows for intake, reporting, support, certification, and partner operations where they can safely improve speed, quality, and scale.
- Collaborate closely with the Partner organization, Learning and Enablement, Professional Services, and other cross-functional teams to remove friction and improve execution across the partner ecosystem.
- Partner closely with the broader operations business to drive cross-functional leverage of ideas and excellence, ensuring new methods and operational innovations are scaled beyond just partner operations.
- Establish clear ownership models, decision rights, and governance guardrails to support regional nuance without creating shadow processes or operational inconsistencies.
Tools and skills named
Operations & finance
- Program management
- SOPs
- Stakeholder management
Data
- Databricks2×
Go to market
- Forecasting2×
Ways of working
- Cross-functional2×
Words the posting leans on
- partner20×
- operational11×
- execution10×
- operations10×
- partner enablement10×
- experience8×
- operating8×
- workflows7×
- improve6×
- ai-enabled5×
- drive4×
- friction4×
- model4×
- program4×
- scale4×
- stakeholder4×
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