Sr. Engagement Manager, Forward Deployed Engineering - LATAM
Databricks · Remote - Mexico · Professional Services Operations · listed May 11, 2026
The shape of it
Seniority
Manager
Where
Remote
Requirements listed
6
Length
468 words
In the posting’s own words
The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts.
What it asks for · 6
- 7-10 years running a Professional Services line of business.
- 10+ years in senior customer-facing roles with a mix of influencing and execution.
- Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
- Strong knowledge of Databricks architecture, competitors, and migration benefits.
- Proven track record of managing large-scale program plans and service delivery.
- Ability to travel up to 25-50% as required.
What the job covers
- Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
- Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations.
- Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
- Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
- Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.
Tools and skills named
Ways of working
- Cross-functional2×
Cloud & infra
- AWS
Data
- Databricks
Go to market
- Go-to-market
Words the posting leans on
- customer4×
- programs4×
- account3×
- cross-functional2×
- customer sentiment2×
- drive2×
- growth2×
- impact2×
- independently2×
- large complex2×
- lead large2×
- migration2×
- partner2×
- professional services2×
- sales2×
- senior2×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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