Warehouse and Logistics Manager - North America

The shape of it

In the posting’s own words

As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers) of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning.

What it asks for · 8

• Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
• Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data
• Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them
• Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it
• Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries
• Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners
• Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase
• Ability to travel to warehouse and data center sites in the US as needed

Also a plus

• Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment
• Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR

What the job covers

• Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers
• Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack
• Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages
• Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management
• Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness
• Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance
• Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them
• Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle

Tools and skills named

Words the posting leans on

• warehouse16×
• logistics14×
• data center9×
• equipment9×
• experience9×
• inventory9×
• operations9×
• sites9×
• control8×
• freight8×
• carriers7×
• hardware7×
• logistics providers7×
• management7×
• coordinate6×
• shipment6×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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